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Community Nurses Survey

Monday, April 8, 2013

Community Nurses Are Stressed, Overworked And Demoralised In NHS Ayrshire & Arran GMB Survey Shows.

GMB members who provide a nursing service in the Ayrshire community are highly dedicated and committed to providing a high quality service.

GMB members employed as community and district nurses in Ayrshire and Arran are consistently raising issues like NHS bureaucracy, being short staffed and having to carry out work while off duty as issues of concern to them.

These are the main issues that arise from information supplied to GMB Scotland by members who are community and district nurses employed by NHS Ayrshire & Arran. The information arose after GMB decided to ask our members to complete a survey to assess overall feelings. See notes to editors for questions.

Paul Arkison, GMB Regional Official, said “GMB hold regular meetings and dialogue with our members employed as Community Nurses and Health Visitor Members. That way information is being continually passed back to the GMB.

These members who perform a vital service in Ayrshire and Arran are continually highlighting issues of being over burdened with bureaucracy and additional work pressures.

Of the survey forms that were returned, 94% claimed they spent too much time dealing with NHS bureaucracy.  This was confirmed when another question was asked whether nursing staff had carried out work while off duty and 97% of those who returned their forms said yes. Further to this 97% of the forms returned claimed additional pressures were being placed upon them to cover for colleagues who are on holiday, off work unwell or who have left the organisation. They are not confident NHS managers are prepared to listen to these concerns

GMB is concerned that with more people requiring treatment at home increased pressures are being placed upon Community Nurses and Health Visitors.

GMB members who provide a nursing service in the Ayrshire community are highly dedicated and committed to providing a high quality service.

With these returns from our survey it is clear that the health care professionals who are providing a high standard of service are themselves victims of high levels of stress and anxiety.  It is only to their credit that such an essential service is being carried out under such difficult circumstances.”

End

Contact: Paul Arkison: 07801 656533. GMB Press Office 07921 289 880 or 07974 251 823

Notes to Editors

SURVEY DETAILS

Between 11th January and 22nd February 2013 GMB Scotland Trade Union sent survey forms to members who are Community Nurses and Health Visitors employed by NHS Ayrshire & Arran. The response rate was over 50%.

The 5 questions which were put to our members all required YES/NO answer:

1)         Do you feel that the time you spend dealing with paperwork and NHS bureaucracy is having an adverse effect on the time you spend with patients? Of the responses, 95% answered YES.

2)         Have you ever had to carry out a work related task e.g. paperwork/form filling/using a computer/visiting or speaking to patients etc. in your own time? e.g. time allocated for a break or when you are off shift. Of the responses, 97% answered YES.

3)         Do you feel additional pressure being placed upon you to absorb the workload of colleagues who are off unwell, on holiday or who have left the organisation?   Of the responses, 97% answered YES.

4)         Do you feel that Senior NHS Managers acknowledge the difficulties Community Nurses face while carrying out your duties? Of the responses, 87% answered NO.

5)         Going forward, do you feel your views will be considered as NHS Scotland attempts to provide a nursing service in the community? Of the responses, 95% answered NO.

 

 

 

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