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GMB call for AA apology

Tuesday, November 19, 2013

GMB Calls On AA Director To Apologise For Comments On Staff Morale

Comments are “kick in the teeth” for hardworking patrol staff where majority feel undervalued by the Company and these comments just goes to show why this is so says GMB

GMB, the union for AA staff, has called has called on Steve Dewey, the AA’s Director of Roadside Operations, to apologise for comments made in the most recent edition of the Company’s audio newsletter for roadside patrol staff. Copy available upon request.

In the interview Dewey states that he doesn’t “worry too much about morale” and goes on to imply that the fact that Patrols are “still here” means that the Company does not have a problem in this area.

Since the comments were made, GMB have been contacted by large numbers of AA staff who are deeply offended by the sentiments expressed by Mr Dewey.

In a recent survey of GMB members working for the AA over 79% of respondents stated that they felt the company undervalued them as employees.

These comments and the staff concerns come at the same time as the Company is planning a number of ‘efficiency savings’ such as the introduction of compulsory overtime, which can only make the situation worse.

Paul Grafton, GMB Organiser, said “These comments from a senior director of the AA are another kick in the teeth for hardworking patrol staff. In our recent survey of members over 79% stated that they felt undervalued by the Company and these comments just goes to show why this is.

We are now calling on Steve Dewey to apologise to our members for these comments and to commit to working with staff to improve the Company’s morale problem”


Contact Paul Grafton, GMB Organiser on 07714 239092

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