GMB Call For Sherwood Forest Nhs Trust To Adopt In Full “Duty Of Candour” As CQC Issues Formal Warning Re Standards
Trust must listen, address and take action on issues our members raise whether it is staffing or care issues to minimise clinical risks and maximise patient care says GMB.
GMB, the union for staff in the NHS, commented on the news that Sherwood Forest Hospitals Trust was given formal warning on standards by CQC. See notes to editors for report in local press.
Harry Harrison, GMB Regional Officer, said “GMB has raised serious concerns over inadequate staffing levels and the standards of patient care for a number of years, warning the Trust that they will fail to meet the service user’s expectations and the Trust’s own in delivering the highest standards of care in all services provided.
Over a number of years the trust have been 'gambling' with the ratios of qualified nurses to the number of patients they care for as it was a board game. GMB members have time and time again raised serious concerns with nurse managers and service directors alike only to be patronised and seen as troublemakers as the trusts historical 'culture of denial' kicked in.
Given that the NHS 'referee' (CQC Inspectorates) has now issued a warning. GMB hope the Trust will dismantle the very existence of denial and adopt in full the duty of candour. We want them to listen, address and take action on issues our members raise whether it is staffing or care issues to minimise clinical risks and maximise patient care.
Every day GMB members will continue to provide the highest standard of care possible at Sherwood Forest Hospitals Services and work with the Trust in the hope that a 'red card' is not issued.
The Trust is actively recruiting both nursing staff and health care assistants.”
Contact Harry Harrison, GMB Regional Officer on 07501 250 820 or Rehana Azam 07841 181 656. GMB Press Office 07921 289 880
Notes to editors
Media report Nottingham Post
Failing hospital given formal warning Thursday, September 26, 2013
By Dom Howell
WATCHDOG inspectors have formally warned the hospital trust which runs King’s Mill Hospital that it “must make improvements” after it found failings which were a “real concern”.
Inspectors working on behalf of the Care Quality Commission visited Sherwood Forest Hospitals Trust - which also runs Newark Hospital - after it was placed in special measures following the Sir Bruce Keogh review.
The inspectors found:
+ On one ward, in a resuscitation area, the equipment checklist had not been completed for four days which would place patients at risk should it be needed in an emergency.
+ A number of examples of the trust not having effective systems in place to check the quality of its own service and manage risks.
+ Infection control guidance documents had gone past the date by which they should have been reviewed and action plans did not always identify people’s responsibilities.
+ Complaint handling was also a concern as these were not always being dealt with in line with the trust’s own policy.
Andrea Gordon, Regional Director for CQC, said: “The failings we found at Kings Mill Hospital in Sutton-in-Ashfield are a real concern.
“CQC has been working to ensure the safety and wellbeing of people receiving this service and we have told the service changes need to be made.
“We have been working closely with our partner agencies with regard to the hospital and we will be closely monitoring its progress on the improvements it needs to make.
“Our inspectors will return in the near future and if we find the required progress is not made we won’t hesitate to take further action where necessary.”
Paul O’Connor, Chief Executive of Sherwood Forest Hospitals NHS Foundation Trust, said: “The CQC found standards not being met at the Trust in relation to the care and welfare of people who use our services, meeting nutritional needs, staffing, assessing and monitoring the quality of service provision and complaints.
“At the time of the Keogh Review and CQC visits we had already put in place an action plan and have already made improvements.”
Mr O’Connor said he was “actively recruiting nursing and medical staff” and that since the inspection his trust had “cleared the backlog” of complaints.
“We are confident that measures have been put in place to address all findings from these reports and recognise the need to give additional attention to bring further improvements for our patients,” he said.