Friday 12th April 2013
GMB Look To Kier To Implement Assurances That Problems For Residents On New West Norfolk Service Will Be Rapidly Sorted Out
The new refuse rounds for the refuse service within West Norfolk were badly designed and it was that which gave rise to problems that the residents experienced says GMB.
GMB, the union for refuse staff in West Norfolk, has been given assurances by the new contractor Kier that the problems experienced by resident from April 1st 2013 will be rapidly sorted out.
Private contractor Kier took over the contract from that date. The 52 GMB members working on this contract, predominantly as drivers and loaders were transferred to Kier with the council contract. Residents were subject to delays and problems following the transfer.
GMB officials sought an immediate meeting with Kier to counter suggestions that the problems arose from the performance of the staff and to seek assurances that the problems would be addressed and rapidly sorted out.
Glenn Holdom, GMB Organiser said, “After the transfer and against the background of inaccurate reports in the media I sought an immediate meeting with the Kier management.
I brought to the attention of the Kier management that the new refuse rounds for the refuse service within West Norfolk were badly designed and it was that which gave rise to problems that the residents experienced.
I told them that GMB members have been busting a gut and working extraordinary hours to complete rounds. I was livid that Kings Lynn and West Norfolk Borough Council had issued a press release, which was broadcast on local radio, implying that GMB members were responsible for the delays in collections. This was far from the truth.
I told Kier’s Implementation Manager of the disquiet and tension this announcement has caused GMB members who are more than co-operating under difficult and trying circumstances, which they have no control over.
I warned that if these misleading statements were repeated and if the refuse rounds were not reviewed, this time with GMB input, then a more formal response will be considered. GMB will not have our members treated like this and being blamed for poor implementation measures which they had no input into, or had any control over.
I am pleased to say that the meeting was constructive and that I have received the assurances that the issues that gave rise to the problems will be addressed. I now look forward to working with Kier to get these assurances implemented.”
Contact: Glenn Holdom, GMB Organiser on 07974 251723 or GMB Press Office - Rose Conroy on 07974 251823 or Steve Pryle on 07921 289880.